Dear customer,

We are upgrading our IT systems today, which may limit the ways we can help you.

You may prefer to call us back on Monday 8am when these updates will be complete or email us at enquiries@wwutilities.co.uk, otherwise hold the line and an advisor will help where they can.

If you can smell gas, or if your gas supply has been interrupted unexpectedly, please call 0800 111 999

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Safe & Warm

As a values-driven company, we put our customers first, working hard to give them reliable service and peace of mind by putting their needs at the core of our business. We’re committed to supporting the most vulnerable in society and we have worked closely with our partners to make sure we help those who need it most.  

To find out more, please click one of the options below.