Dear customer,

We are upgrading our IT systems today, which may limit the ways we can help you.

You may prefer to call us back on Tuesday 8am when these updates will be complete or email us at enquiries@wwutilities.co.uk, otherwise hold the line and an advisor will help where they can.

If you can smell gas, or if your gas supply has been interrupted unexpectedly, please call 0800 111 999

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