Dear customer,

We are upgrading our IT systems today, which may limit the ways we can help you.

You may prefer to call us back on Monday 8am when these updates will be complete or email us at enquiries@wwutilities.co.uk, otherwise hold the line and an advisor will help where they can.

If you can smell gas, or if your gas supply has been interrupted unexpectedly, please call 0800 111 999

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Our partner services
Working in partnership to provide our customers more support.
We've joined with partners who can offer free support and advice

This includes advice on:

  • Income and debt
  • Broken boiler / appliances
  • Energy efficiency home upgrades
  • Advice of energy efficiency
  • Switching supplier/tariff
  • Home safety