Dear customer,

We are upgrading our IT systems today, which may limit the ways we can help you.

You may prefer to call us back on Monday 8am when these updates will be complete or email us at enquiries@wwutilities.co.uk, otherwise hold the line and an advisor will help where they can.

If you can smell gas, or if your gas supply has been interrupted unexpectedly, please call 0800 111 999

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Priority Customers

Working closely with a network of partner organisations, we are committed to supporting those most vulnerable in society. Working together we offer a range of practical help and guidance on a range of energy issues impacting our customers and communities.

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