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Partnership Customer Survey

If you have any questions about this form, please call 0800 0726202 or email Partnerships@wwutilities.co.uk

For Partners to complete

Customer Details

Carbon Monoxide (CO)

CO alarm given *
On a scale of 1 to 10, what was your awareness of CO poisoning BEFORE our visit? (1 - Low & 10 - High)
On a scale of 1 to 10, what is your awareness of CO poisoning AFTER our visit? (1 - Low & 10 - High)

Locking cooker Valve

Locking Cooker Valve referral

Additional Support

Do you wish to refer the customer to one of our other partners, who may be able to offer additional support?

Priority Services Register (PSR)

Do you wish to register for the Priority Services Register? The PSR offers extra support. We’d be happy to add you to it if you or anyone living at your property meets one or more of the following criteria:

Disclaimer

For Priority Services Register referrals, we will pass your information on to the company who delivers electricity to your area, your Electricity Distribution Network Operator (DNO). They will keep your information on their PSR and where possible share your information with your gas and electricity suppliers) and your waterprovider who also keep PSRs.

Your information may also be shared with trusted partners/parties such as The Fire Service or The British Red Cross who can help us to support you in the event of a major incident.

Under Data Protection Legislation, we must tell you that we use the lawful basis of Legitimate Interest and Substantial Public Interests (SPI) to share your PSR data. We do this in the best interests of all to keep you safe, warm, and connected to your essential utility services.

Your information will not be used for marketing purposes.