Location

Evesham

Salary

£29,625 - £32,874

Contract

Permanent (Full Time)

Closing date

7th October 2024

Working hours

7.75 hours per day, 38.75 hours per week Monday to Friday between our core working hours 7.30am – 5.30pm. There is also a requirement to work various shift patterns where required which includes weekend and evening work, and participation in a 24/7 standby rota

Accessibility

We know that reading through job adverts can sometimes be a lot to take in, so to help make things easier, we have added a digital accessibility tool to the top of the page where you can access an audio version of this advert, change the language, font size and colour and some other tools you may find helpful. To access click on ‘Recite me’ at the top of this page. Our dedicated recruitment team are also available to provide any further support.

Who are we?

We are a gas distribution business that services the gas infrastructure across Wales and the south-west of England. We serve our customers and communities with safe, reliable, and affordable energy services whilst investing to create a sustainable future to deliver our carbon-free vision for 2050.

What we’re looking for?

We are looking for an Operative to contribute to a cost effective and customer focused, reliable gas service by carrying out routine and non-routine work across the district under supervision of a team leader.

Working under supervision, the job holder will carry out repairs to our gas network mains and services, attend emergencies and complete all new customer connections work. There is also a requirement to help with the delivery of our Replacement and Capital programmes, to make sure that we can supply all future gas demand.

The job holder will be trained to an appropriate standard to carry out the duties allocated and will receive direction from a First Line Manager or equivalent.

The job holder may well be an experienced practitioner in one aspect of the work, but, with appropriate training may also undertake activities across a wider cross section of work.

We’ll trust you to:

  • Respond to gas emergencies, repairing gas supply pipes and the gas network where needed to keep the communities we serve safe
  • Lay new gas pipes to connect homes and businesses to the network
  • Support our gas pipe investment upgrade and gas network extension programmes
  • Work as part of a two-person team, delivering outstanding levels of customer service
  • Be willing and able to work a variety of shift patterns, including weekends and evenings, as part of a 24/7/365 rota

You can read a full job description here.

You’ll need to have:

  • A full valid driving license
  • NCO Level 1 (or equivalent qualification)
  • Have the energy to work in all weather
  • Be able to work well as part of a team
  • Have a keen sense of pride in delivering great customer service
  • Be fully committed to undertaking the necessary training and upskilling
  • Adhere to instructions and requests, plan and organise resources and make appropriate arrangements to ensure that work and training is carried out efficiently
  • Have the ability to communicate with fellow workers, management, public officials, site managers and the general public in order to carry out work, deal with routine complaints and ensure that we satisfy our customers and the general public
  • Have a willingness to take on responsibility and to lead and motivate other people
  • Have an understanding of the gas supply network and the behaviour of various gases.

We would also love to hear about anything else you feel you could add or bring to the role!

As we are a safety critical organisation, all offers of employment are subject to pre-employment drug & alcohol screening.

What’s in it for you?

  • A competitive salary starting at £29,625 rising to £32,874
  • A structured pay & competency framework which rewards skills, competence and enables development and career progression
  • Additional earnings through the standby rota plus overtime and additional work available
  • 25 days annual leave plus bank holidays which can be tailored to celebrations that reflect your beliefs
  • Retirement Savings Plan (pension) with Aviva: 5% employee contribution, with WWU doubling your contribution at 10% - totalling 15%
  • 14 x salary Life Insurance linked to membership of the Retirement Savings Plan
  • “Choices” flexible benefit scheme options including corporate gym memberships, dental insurance, and health cash-plans
  • Access to our Financial Wellbeing Programme - allowing you to manage your benefits flexibly to suit your financial needs
  • Enhanced pay for parental leave
  • Retail discounts and cashback scheme
  • Annual salary review
  • An opportunity to earn a monthly bonus via our incentive scheme
  • Company Sick Pay
  • In-house Occupational Health Team
  • Employee Assistance Programme
  • Comprehensive training
  • Company vehicle (including vehicle insurance & fuel card), tools, Personal Protective Equipment (PPE) and uniform

The way we do things

Our Ambition, Priorities and Values inform everything we do as a business – from our strategic planning to the performance management of our colleagues. Our values underpin everything we do and we are committed to creating a working environment that supports and fosters diversity, inclusion and equity, where all of our colleagues feel valued and supported to contribute to their full potential.

We are focused on creating a culture where it doesn’t matter about gender, race, sexuality or disability; it’s about our colleagues’ skills, the way we do things and how we live our values.

You can find out more here.

Interested?

If you think you’d make a good addition to the team, we would love to hear from you!

To apply, click the link below.

If you would prefer to complete your application form in an alternative format such as Microsoft Word or would like to discuss the role in a little more detail, please contact us at recruitment@wwutilities.co.uk or on 07971 038 982.

You can also ask us about flexible working practices that may be available or tell us if you have any special requirements during the application process.

Apply online now