We always try to keep businesses, local people and motorists informed of any major planned work in their area. We write to people to let them know what we are planning and, where appropriate, visit properties personally. Sometimes, we organise public exhibitions to explain about our plans and why work is needed. This offers people an opportunity to ask questions and discuss more of the detail.
Once our work has started, we put up signs to help direct motorists and pedestrians to safe and alternate routes, and offer a helpline phone number for people to call if they have any concerns.
We also provide information on our work to AA Roadwatch and the local media.