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Wales & West Utilities

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Wales & West Utilities (WWU) provide gas connection services to the whole of Wales and the South West of England, undertaking around 12,000 new domestic and industrial connections, and 3,000 alterations to its network each year.

WWU is a gas transporter NOT a shipper/supplier and therefore its responsibilities end at the customer's emergency control valve (E.C.V), this is the valve located before the meter. The installation of meters is the responsibility of a customer's supplier.

You can visit the Citizens Advice website for a list of suppliers and the Warm Homes Assistance page to see if you qualify for funding towards a new gas connection.

Please check that we serve your area with the Distribution Network Map

If you are looking for a new gas connection or wish to alter your current meter position you can click the banner above to access our Online Quotation Service and receive an indicative cost today.

If you would prefer to fill out a form and receive a quotation via the post, please click here.

   • Click on the panels below to choose a page in this section:


Non-Domestic, Domestic, Multiple, Network Extensions, Diversions & Isolations

Online Services

We offer our customers various online services for convenience - find them here

Contact Connections

How to get in contact

Publications and Useful Links

Connection Charges, FAQ's, Terms and Conditions and Useful Websites

Warm Homes Assistance Scheme

For individuals who are suffering from fuel poverty within Wales and the South West of England

Technical Information

For developer or builders, or those interested in how we carry our work in more detail

3rd Party Connections

Information about Independent Connections Providers and Independent Gas Transporters

CymraegDistribution Network Map

Check that we cover your region by referring to this map


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   Wales & West Utilities Limited
   Registered Office: Wales & West House, Spooner Close, Coedkernew, Newport NP10 8FZ
   Registered in England and Wales: No. 5046791
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